Available 7 Days A Week! 
QUICK LINKS/ANCHORS:
- Shipping & Delivery
- Complimentary LTL Shipping for Batteries
- 100% Service Guarantee
- Price Matching
- Order Cancellation/Order Modification
- Billing Issues
- Website and Order Policies
- Privacy Policy
SHIPPING AND DELIVERY
We offer FREE Standard Shipping on most orders $149.99 and Complimentary Standard LTL Shipping for Battery Orders within the continental US. For orders shipping to Alaska, Hawaii, Puerto Rico and Canada, shipping fees will apply. Please reach out to us for a quote.
We generally ship most orders within 24 hours or 1 business day, and most orders ship out of Kansas, Tennessee, North Carolina, and Pennsylvania to quickly process and ship your order.
- Standard shipping for regular items generally takes 3-5 business days, this excludes Hawaii, Alaska, Puerto Rico & Canada, and Australia. LTL orders take 5-7 business days.
- Express shipping takes 2-3 business days, but do note this option is only available to select states.
- Battery orders generally ship within 2-3 weeks and typically deliver within 5-7 days(LTL). We do not allow express shipping for battery orders.
COMPLIMENTARY LTL SHIPPING FOR BATTERIES
The Complimentary Standard LTL Shipping we offer for Battery Orders only covers regular LTL shipping, meaning that no additional service or handling is required for delivery. If your location is remote, has limited shipping access, or needs special handling—like a lift gate or inside delivery— extra costs may arise due to the added effort and resources required. In these cases, our shipping team will contact you to arrange a custom fee and collect additional payment based on your specific address.
All customers placing battery orders will receive a follow-up email requesting additional details about delivery requirements. This information is mandatory to process your order. By placing a battery order, you agree to provide accurate delivery information. If the provided information is inaccurate or changes, you are responsible for any additional shipping fees incurred. Golf Cart Garage reserves the right to charge you for any cost differences resulting from such discrepancies.
If you have any questions regarding shipping or delivery, check out Shipping Frequently Asked Questions.
100% SERVICE GUARANTEE
It seems like so many stores selling products online offer either terrible or nonexistent customer service. We understand that this can be a legitimate concern when deciding whether to make a purchase. To minimize any potential fears, we promise to offer outstanding customer service and we back our promise with the Golf Cart Garage 100% Guarantee. The Golf Cart Garage 100% Guarantee backs all customer service we provide (i.e., communication, shipping times, ordering experience, etc.).
If you'd like to see what others have said about their shopping experience at Golf Cart Garage, please check out our Customer Testimonials page.
PRICE MATCHING
Our goal is to provide top-quality products affordably with everyday low prices, but if you find a lower everyday price on an identical charger or part elsewhere, simply send us a link or screenshot of the product and we'll match the price of that item based on our Best Price Guarantee policy. Read more about it here.
ORDER CANCELLATION or MODIFICATION
All orders are pushed to our warehouses for shipping within minutes of the order being placed. We will do our best to assist customers with order change or cancellation requests, but we will not be able to guarantee it.
We highly recommend reviewing all orders prior to placing it to make sure that the product(s), quantity, and order details are correct. Golf Cart Garage will not be responsible for providing prepaid return labels for wrong item(s) ordered, nor replacements for orders shipped to the wrong address.
BILLING ISSUES
If you notice multiple charges on your credit card statement after ordering, don't worry—it's temporary. You won't be billed twice for the same order. This can happen due to bank or credit card processing, which we can't control. Typically, extra charges disappear within 3-4 business days, leaving only the correct amount. If duplicate charges linger beyond 4 business days, please reach out to our billing team via the link below, and we'll work with the credit card company to fix it. For any other billing questions, feel free to contact us—we're here to assist!
WEBSITE AND ORDER POLICIES
At Golf Cart Garage, we're dedicated to delivering the best service and experience for you. To keep everything running smoothly, we may occasionally need to adjust prices, update policies, or decline service at our discretion, with or without prior notice. While we strive for perfection, technology isn't perfect, and errors—such as incorrect photos, pricing, or quantities—may occur on our site. When mistakes happen, we're committed to resolving them fairly. However, Golf Cart Garage reserves the right to cancel orders due to listing errors, and we appreciate your understanding as we work to make things right.
PRIVACY POLICY
Our Privacy Policy can be found here.